NORMS SET FOR THE DISCHARGE OF FUNCTIONS
[SECTION 4 (1) (b) (iv)]
5.1 Details of the norms/standards set by the public authority for the discharge of its functions/delivery of services
| S.No |
Function/Service |
Norms/ Standards of performance |
Time Frame |
Reference document Prescribing the norms. Reference document Prescribing the norms. |
| 1 |
Land use certificate issue |
land use certificate as per the master plan |
3 days |
-do- |
| 2 |
Individual Residential building * |
-- |
15 days |
As per G.O.Ms.No. 423 MA dated 31-7-1998 |
| 3 |
Other Buildings |
-- |
30 days |
As per G.O.Ms.No. 423 MA dated 31-7-1998 |
| 4 |
Installation approval |
- |
7 days |
-do- |
| 5 |
Tentative approval of layouts |
--- |
30 days |
-do- |
| 6 |
Final approval of layouts |
-- |
30 days |
-do- |
| 7 |
Change of land use |
-- |
30 days |
-do- |
| 8 |
Allotment of shops after payment of security deposit |
Allotment of shops will be made after payment of security deposit by the bidder. |
3 days |
-do- |
| 9 |
Registration of shops in Sub-Registrar office |
The agreement for allotment of shop has to be Registered in Sub-Registrar office |
2 days |
-do- |
| 10 |
Handing over of shops after completion of conditions |
After the agreement is over the shop has to be handed over to allotted |
1 day |
-do- |
| 11 |
Issue of No Objection Certificate |
- |
5 days |
-do- |
| 12 |
Public grievances |
All public grievances will be recorded and will be addressable |
7 days |
-do- |
| 13 |
Allotment of plots after payments of cost |
Allotment of plot to the successful bidder should be done after payment of plot cost |
7 days |
Citizen charter |
| 14 |
Registration of plots after submission of documents |
After payment of the total plot cost the allotted has to submit the documents to be registered. |
2 days |
-do- |
* Note:
The Govt in GO.Ms.No:431 MA&UD dated 8-7-2009 and GO.Ms.No:651 MA&UD dated 4-11-2009 have delegated powers to the
Grama panchayats for residential buildings upto ground + 2 floors ( GOs are placed at annexure 3)